Kasted support

One request.
One clear record.

Tell us what happened once. Kasted keeps the original request, replies, status, and account context together under one case number.

Open a request

Give the issue a proper home.

Be specific. Include the affected account, page, casting, application, or representation.

Keep it safe. Do not include passwords, payment-card details, or identity documents.

Keep the number. Every request receives a KST case number for future replies.

Search the FAQ first

Never send passwords, full payment-card details, identity documents, or private safety evidence that Kasted did not request.

What happens next

A visible workflow, not a lost email.

01

Received

Kasted creates the case number and preserves the original request.

02

Investigating

The case is assigned, prioritized, and reviewed with the relevant account context.

03

Waiting

The case stays open while Kasted waits for the user or an internal answer.

04

Resolved

The outcome and final reply remain connected to the case history.